Standards and Processes

Service Management (The Process)
Technology support is provided by the IT&S Help Desk to customers on a wide array of technical issues including infrastructure, applications, telecommu...
Tue, 6 Jun, 2023 at 1:20 PM
Technology Governance and Policies
Technology is the indispensable underpinning for academic and operational activities within the Birmingham City School District. It is comprised of People, ...
Tue, 6 Jun, 2023 at 1:23 PM
Technology Acquisition (The Process)
We assist by providing district technology standards for hardware and software. These standards are established to ensure compatibility with the district...
Tue, 6 Jun, 2023 at 1:30 PM
Close a Ticket When the Customer Does Not Respond
We wish to inform you that we have not received any communication from your end despite our attempt to reach out and assist with your ticket. Your query is ...
Sat, 14 Oct, 2023 at 8:58 AM